Rick has been an entrepreneur in the Philadelphia area since 1999. He's currently the co-founder & CEO of Guru, which empowers teams with the knowledge they need to do their jobs.

Prior to Guru Rick was the Founder and CTO of Boomi, which defined and led a new segment as the industry’s first cloud integration platform-as-a-service. Boomi was acquired by Dell in 2010, where Rick went on to run the Boomi business for Dell, helping grow the organization into the industry leader it is today.

Learn more about Rick here.

When Christina first came to Slack her current team was non-existent. She had to build the Customer Success team from scratch.

As Slack started to rapidly grow and represent the future of work, Christina created a user-focused “Champions Network” that can stand up to the rest of the organization providing customer’s empowerment, self-service, and contextual information around the Slack buzz.

Learn more about Christina here.

Allison Pickens is a broadly recognized thought leader on Customer Success and on scaling teams during hypergrowth. She is a frequent speaker and blogger, is an Advisor to several companies, and was named one of the top 50 people in sales and business development.

She started her career in management consulting for Fortune 500 companies while at Boston Consulting Group and later worked in private equity investing at Bain Capital. At both companies she worked with organizations on driving change and scaling effectively.

Allison decided that she couldn’t pass up the opportunity to work at Gainsight when Bain Capital Ventures led the Series B fundraising.

Learn more about Allison here.

Kate serves Application Development & Delivery Professionals. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. She is an accomplished public speaker and frequently presents at industry events such as CRM Evolution. She has been published in The Wall Street Journal, Forbes magazine, and industry publications such as CRM Magazine, KM World, and Destination CRM.

Learn more about Kate here.

John was hired as Square's first full-time sales trainer and head of enablement. He manages sales onboarding and training programs across three markets for Square, and leads facilitation efforts, sales workshops, and instructional design programs for both new hires and experienced sales reps.

In his time at Square, John has increased new AE ramp performance from 76% -> 112% quota attainment and increased professional development CSAT scores 25% quarter-over-quarter.

Learn more about John here. 

Since joining Looker over five years ago, Margaret has worn many hats: from release manager to chat analyst to community organizer. Today, Margaret heads up Looker’s Department of Customer Love, the global group of chat support analysts.

In addition to scaling Looker’s DCL, Margaret is a long time pillar of her local community. She connects her two passions - entrepreneurship and technology - by helping to promote burgeoning talent across the Santa Cruz community with organizations like TechRaising and Santa Cruz Works.

Learn more about Margaret here.

Jake is a partner at Emergence Capital. He got his start as a VC at Kleiner Perkins, after which he joined Emergence, where he became a Kauffman Fellow.

Jake’s passionate about using machine learning to help people do their jobs better and co-developed the firm’s Coaching Networks thesis. He serves on the boards of Textio, Guru, Drishti, Comfy, and DroneDeploy.

Learn more about Jake here.

Jason is a technology director with 20+ years in the education space. His mission is to help customers achieve their missions and to never stop learning. Jason's specialties include facilitation and coordination of technology implementations, instructional design, creative marketing, educational technology, customer relationships, product concept and development.

Learn more about Jason here.