Over his distinguished 13-year NBA career and his heralded collegiate career at Duke University, Shane Battier has established himself as a scholar athlete, All-American, leader, champion and philanthropist. Dubbed the “No-Stats All-Star” in a New York Times Sunday Magazine cover story written by Michael Lewis, Battier is regarded as one of the most complete players in the NBA for his leadership, lockdown defense, and intellectual approach to the game.

He can’t jump very high. He’s not very fast. In fact, he fails the ‘eyeball’ test in nearly every basketball category. And yet, Shane Battier has proved to be invaluable to every team he has ever suited up for. In this impassioned and inspiring presentation, Battier will share the ways in which he believes sacrifice, ownership, embracing failure, championship professionalism, and a Hunger Games mentality contribute to the powerful and significant intersection of art and commerce.

A genuine team player, he knows that champions are often made when no one is looking and encourages audience members to always do what it takes for the team to succeed—whether their efforts receive recognition or not. Stats don’t always tell the story of value, and Battier is living proof.

Lisa Blackshear is the Senior Vice President for Communications and Digital Operations at Comcast. She oversees a team of several hundred individuals who communicate directly with Comcast's customers every day. Under her leadership, customer service response time on social channels has improved by 95%. 

Lisa began at Comcast in 2007 as a Director of Strategic Communications for Comcast Business. Prior to that, she spent twelve years at a global shipping and logistics company in communications and led employee and merger and acquisitions communications for North America, Asia and Europe.

Learn more about Lisa here.

Allison Pickens is a broadly recognized thought leader on Customer Success and on scaling teams during hypergrowth. She is a frequent speaker and blogger, is an Advisor to several companies, and was named one of the top 50 people in sales and business development.

She started her career in management consulting for Fortune 500 companies while at Boston Consulting Group and later worked in private equity investing at Bain Capital. At both companies she worked with organizations on driving change and scaling effectively.

Allison decided that she couldn’t pass up the opportunity to work at Gainsight when Bain Capital Ventures led the Series B fundraising.

Learn more about Allison here.

John was hired as Square's first full-time sales trainer and head of enablement. He manages sales onboarding and training programs across three markets for Square, and leads facilitation efforts, sales workshops, and instructional design programs for both new hires and experienced sales reps.

In his time at Square, John has increased new AE ramp performance from 76% -> 112% quota attainment and increased professional development CSAT scores 25% quarter-over-quarter.

Learn more about John here. 

Previously the Customer Experience Chief of Staff and Director of Learning at Slack, Kristen is now the Head of Operations, Image Search at Google. She helps organizations pinpoint the innovations that matter.

Whether it's your customer journey, brand experience, or user education that requires a fresh approach, Kristen is there to chart the course. By building high performing teams with strong execution, she successfully implements the unexpected and achieves the near-impossible.

Learn more about Kristin here.

Since joining Looker over five years ago, Margaret has worn many hats: from release manager to chat analyst to community organizer. Today, Margaret heads up Looker’s Department of Customer Love (DCL), the global group of chat support analysts.

In addition to scaling Looker’s DCL, Margaret is a long time pillar of her local community. She connects her two passions - entrepreneurship and technology - by helping to promote burgeoning talent across the Santa Cruz community with organizations like TechRaising and Santa Cruz Works.

Learn more about Margaret here.

Jason is a technology director with 20+ years in the education space. His mission is to help customers achieve their missions and to never stop learning. Jason's specialties include facilitation and coordination of technology implementations, instructional design, creative marketing, educational technology, customer relationships, product concept and development.

Learn more about Jason here.

Doug lives and breathes all things sales and go-to-market. As a Growth Partner, his charter is to create a platform to share go-to-market insights and strategies that will help our portfolio companies scale, grow and ultimately become the next billion dollar SaaS company.

Prior to joining Emergence, Doug spent 12+ years driving sales productivity & efficiency inside of the world’s top technology companies such as Box, Salesforce and Google. Before joining Emergence, Doug held the coveted title as Chief Storyteller and VP of Sales Productivity & Enablement at Box, a provider of content collaboration software with 1,700 employees and annual revenue run rate of $600 million.

Learn more about Doug here.

Over the past decade, Rehan has built an impressive career in go-to-market strategy and product marketing. Prior to joining Zenfits, Rehan led product marketing at Checkr, and before that at Cornerstone OnDemand.

Learn more about Rehan here.

Diane is the vice president of customer success and partnerships at Guru. Diane leads Guru's customer success, customer care, and partnership teams. Diane brings more than twenty years of experience in business development, professional services, and strategic alliances, most recently at Dell Boomi, where she was the Executive Director of Business Development. Previously, Diane was the general manager for business development at SunGard Higher Education.

Learn more about Diane here.

Rick has been an entrepreneur in the Philadelphia area since 1999. He's currently the co-founder & CEO of Guru, which empowers teams with the knowledge they need to do their jobs.

Prior to Guru Rick was the Founder and CTO of Boomi, which defined and led a new segment as the industry’s first cloud integration platform-as-a-service. Boomi was acquired by Dell in 2010, where Rick went on to run the Boomi business for Dell, helping grow the organization into the industry leader it is today.

Learn more about Rick here.