The Foremost Conference for CX, Sales & Knowledge Pros
The Fillmore - Philly, PA
May 19-21, 2020
“This has been one of the best conferences I’ve been to”
Christina Kosmowski, VP & Global Head of Customer Success and Services
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Tailored Learning

Hear real-life, relevant stories and insights from people who’ve faced similar challenges to yours. If you’re looking for abstract, high-level fluff, this isn’t for you.

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Community Cohorts

Making the right connections can make or break a conference. That’s why we help you find and connect with your tribe before, during, and after Empower.

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Insights Into Action

Turn your “aha” moments into a concrete action plan at Empower. Through facilitated workshops and sessions, you’ll walk away with a playbook to kickstart your projects.


Here are some of the current speakers at Empower 2020. Stay tuned as we add more!

Yancey Strickler
Co-founder, Author of "This Could Be Our Future"
April Dunford
Founder, Ambient Strategy
Reena Ambai
Sr. Sales Enablement Manager
Dana Tessier
Director of Knowledge Management
Ali Berman
Senior Technical Operations Strategist
Jordan Pedraza
Director of Support
Charles Derupe
Sales Tools & Content Manager
Michelle Kanan
Director of Sales Enablement
Anna Cockell
Head of Enablement
Abby Armada
Customer Support Manager
Joe Gaspard
Head of Content Management
Brooke Wayne
Program Lead - Communications
Kayde Givens
Senior Sales Enablement Manager
Chad Dyar
Director of Sales Enablement & Strategy
Sara Davatelis
Cloud Business Applications
Nate Slayton
Product Marketing Manager
Nancy Sidnam
Director of Coach Experience
Rishi Kumar
Director of Strategy
Joe Hostetler
Lead Trainer
Tig Newman
Principal Content Strategist
Rick Nucci
Co-founder & CEO
Anne Raimondi
Chief Customer Officer

Interested in Empower Sponsorship?

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Past Speakers

Here are a handful of our phenomenal speakers from Empower 2019.

Shane Battier
Two-time NBA Champion
Christina Crawford Kosmowski
VP, Global Head of Customer Success & Services
Kyle Porter
Lisa Blackshear
SVP, Communications & Digital Operations
Marcie Murray
Director of Support
Doug Landis
Growth Partner
Allison Pickens
Chief Operating Officer
Matt Wesson
Manager of Sales Content & Communication
Wendi Sturgis
CEO, Yext Europe and Chief Client Officer
John Ley
Head of Sales Enablement
Ryan Bonnici
Kate Leggett
VP and Principal Analyst
Watch Empower 2019 Sessions

Past Attendees

Here are a few of the companies who attended Empower 2019

The Agenda

Here’s the tentative, high level schedule for Empower 2020, so that you can plan your travel. Look out for updates on sessions and activities soon!

10:00 AM to 11:00 AM
Early Registration

Skip the line and grab your badge, swag, and a coffee before Guru trainings.

11:00 AM to 12:00 PM
Guru Admin. Training: Beginner

If you're a new Guru admin, or need a refresher on the basics of administering Guru for your teams, this training is for you (training agenda TBA).

12:00 PM to 1:00 PM

1:00 PM to 2:00 PM
Guru Admin. Training: Advanced

Ready to level up as a Guru admin? This training will cover more advanced functionality like content migration, setting up syncs, Knowledge Triggers, and more (training agenda TBA).

2:00 PM to 5:00 PM
Guru Customer Summit

We invite Guru customers to kick off Empower 2020 with an afternoon of networking and deep dives into the Guru product! We'll share what we've been working on and the roadmap ahead, listen to your feedback, and give you a chance to connect with other Guru users and our team.

5:30 PM to 7:30 PM
Welcome Reception & Early Registration

After you check in, get to know fellow sales enablement, CX, and knowledge management pros over drinks and bites - we'll have areas designated by function to make it easier for you to find your people.

8:00 AM to 9:00 AM
Registration & Breakfast

9:00 AM to 12:30 PM
Keynotes, Lightning Talks & Learning Lab Workshops

After the opening keynote, we'll break into three tracks with lightning talks and workshops - Sales Enablement, CX Enablement & Ops, and Knowledge Management. Speaker announcements coming soon, apply to speak here!

12:30 PM to 1:30 PM

1:30 PM to 5:30 PM
Keynotes, Lightning Talks & Learning Lab Workshops

Following the afternoon keynote, we'll dive back into track-specific lightning talks and workshops, before coming back together for the day 1 closing keynote. Speaker announcements coming soon, apply to speak here!

5:30 PM to 7:30 PM
Empowered Connections

Unwind after a full day of learning by spending time building valuable relationships and networking over bites, drinks, and some fun surprises :)

9:30 AM to 10:30 AM
Breakfast & Sponsor Activity

10:30 AM to 12:30 PM
Keynotes & Lightning Talks

We'll kick day 2 off with a morning keynote, followed by a round of lightning talks in our Sales Enablement, CX Enablement & Ops, and Knowledge Management tracks. Speakers announcements coming soon, apply to speak here.

12:30 PM to 1:30 PM

1:30 PM to 3:00 PM
Keynotes & Special Activities

After lunch, there will be an interactive, collaborative session and closing keynote you won't want to miss. Speaker announcements coming soon, apply to speak here.

3:00 PM to 5:30 PM
Empower Block Party

Let's close out Empower 2020 with a bang! Live entertainment, delicious food & drinks, speaker meet-and-greet, games, prizes, and more. You won't want to miss it, make sure you book your travel accordingly!


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